At StumpRoyale, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our fantasy cricket platform, including any related mobile applications "Platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Platform.
Information We Collect
Personal Data
We may collect personal information that you voluntarily provide to us when you register on the Platform, express interest in obtaining information about us or our products and services, participate in activities on the Platform, or otherwise contact us. The personal information we collect may include:
- Name, email address, phone number, and other contact information
- Date of birth, gender, and PAN card details for KYC verification
- Bank account details for processing withdrawals
- Account credentials (username and password)
- Profile preferences and settings
- Transaction and contest participation history
Automatically Collected Information
When you access our Platform, we may automatically collect certain information about your device and usage of the Platform, including:
- Device information (such as your mobile device ID, model, and manufacturer)
- IP address, browser type, operating system
- Your actions on the Platform (such as pages visited, buttons clicked)
- Time and date of your visits
- Referring website, application, or service
Information From Third Parties
We may obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms, as well as from other third parties. This information may include:
- Social media profile information when you connect your account to our Platform
- Marketing leads and search results from third-party providers
How We Use Your Information
We use the information we collect or receive:
- To facilitate account creation and login process
- To provide, operate, and maintain our Platform
- To manage contests, track scores, and distribute prizes
- To process transactions and send related information
- To verify your identity for KYC compliance and prevent fraud
- To respond to customer service requests and support needs
- To send you administrative information, such as updates, security alerts, and support messages
- To personalize your experience and deliver content relevant to your interests
- To enable user-to-user communications with your consent
- To process and deliver contest entries and rewards
- To send marketing and promotional communications if you have opted in
- To compile anonymous statistical data for research purposes
- To comply with legal obligations
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
We may disclose your information where required by law or if we believe that disclosure will protect our rights, or the rights, property, and safety of our users or others.
Third-Party Service Providers
We may share your information with third-party vendors, service providers, and other third parties who perform services for us or on our behalf and require access to such information to do that work. These may include payment processors, data analysts, email service providers, hosting providers, customer service providers, and marketing partners.
Business Transfers
If we are involved in a merger, acquisition, or asset sale, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.
With Your Consent
We may disclose your personal information for any other purpose with your consent.
Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Platform to help customize the Platform and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information from unauthorized access, use, or disclosure. While we take reasonable steps to secure your information, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Data Retention
We will retain your information for as long as your account is active, as necessary to provide you with the services, as needed for legal purposes (such as tax and accounting requirements), or as otherwise required by law. When we no longer have a legitimate business need to process your personal information, we will delete or anonymize it.
Your Rights Regarding Your Information
Account Information
You can review and change your personal information by logging into your account settings. You may also send us an email to request access to, correction of, or deletion of personal information that you have provided to us.
Marketing Communications
You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us. You will still receive transaction-related emails regarding products or services you have requested.
Do-Not-Track Features
Most web browsers and some mobile operating systems include a Do-Not-Track "DNT feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
Childrens Privacy
The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you discover that a child has provided us with personal information, please contact us immediately so that we can take steps to remove such information and terminate the childs account.
Changes to this Privacy Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated Last Updated date. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
Contact Us
If you have questions or comments about this privacy policy, please contact us at:
StumpRoyale
Email: privacy@StumpRoyale.com
Phone: +91 98765 43210
Address: Level 8, Cyber Towers, Hitec City, Hyderabad, Telangana 500081, India